I write about this frequently and advise clients of same: the critical importance of resident relationships. A gentleman I used to work for said repeatedly, “We are a people business. We may buy buildings, improve properties, upgrade assets…but at our core, we a people-centric operation.” So true. And that rings true now when tens of thousands of new units are coming online making the competition for residents fierce. Barry Blanton, of Blanton Turner, a Seattle-based property management firm, stresses three key elements as being essential for successful resident relationships: residents need to look forward to coming home; they need feel proud about where they live when telling others; and, their home must support their personal brand. Owner, managers and others should take this advice to heart. 

 

Never Overlook the Human Element 

 

Svikhart & Associates, a Salt Lake City-based real estate services company, focuses on asset management, brokerage listings and sales, and all aspects of a multifamily investment. Specific diligence regards property operations and strategies to maximize asset performance and value. Additionally, the firm assists owners regarding economic, financial and market factors that impact returns on investment. The firm targets ‘Mid-Tier’ assets which it defines generally as 10-to-60-unit properties.

 

Please find us at svikhart.com or contact us at 801-550-5684 to learn about the real estate services the firm provides. To subscribe to the firm’s newsletter addressing events of the day please follow this link Newsletters.