Improving Resident Retention

This one is definitely worth taking a few moments to read. It’s basic and to the point and speaks to four things managers need to truly focus on to increase resident retention. Sometimes the basics need to be reiterated amidst all of the ‘noise’ that seems to permeate everything. The article stresses the importance of creating a happy on-site staff, using effective communication (different folks prefer different methods of communication), performing resident surveys, and striking a balance between technology and engagement, with engagement being the critical component of the fourth issue. Focusing on all four areas will likely result in happier residents which usually translates to better resident retention.  
Svikhart & Associates, a Salt Lake City-based real estate services company, focuses on asset management, brokerage listings and sales, and all aspects of a multifamily investment. Specific diligence regards property operations and strategies to maximize asset performance and value. Additionally, the firm assists owners regarding economic, financial and market factors that impact returns on investment. The firm targets ‘Mid-Tier’ assets which it defines generally as 10-to-60-unit properties.
Please find us at or contact us at 801-550-5684 to learn about the real estate services the firm provides. To subscribe to the firm’s newsletter addressing events of the day please follow this link Newsletters.

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top