Lessons From a 40-Year Property Management Veteran

The author is Wendy Drucker of Drucker + Falk, a firm that manages 40,000 units across ten states. Drucker has held numerous positions in the family-owned company. She cites four primary lessons she’s learned after decades in the business. She observes that prompt turnarounds (18 months or sooner) are  a perquisite when her firm has acquired the property management responsibility of a struggling multifamily asset. She elaborates on the need for human interaction and customer service. She’s a strong believer in collaboration as a vital management strength. And she’s also a strong believer in tech solutions that ‘enhance the resident experience.’
Svikhart & Associates, a Salt Lake City-based real estate services company, focuses on asset management, brokerage listings and sales, and all aspects of a multifamily investment. Specific diligence regards property operations and strategies to maximize asset performance and value. Additionally, the firm assists owners regarding economic, financial and market factors that impact returns on investment. The firm targets ‘Mid-Tier’ assets which it defines generally as 10-to-60-unit properties.
Please find us at svikhart.com or contact us at 801-550-5684 to learn about the real estate services the firm provides. To subscribe to the firm’s newsletter addressing events of the day please follow this link Newsletters.

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