In a multifamily market that is ‘readjusting’ in a manner approaching a bit of ‘flattening’ (i.e. rents have plateaued but occupancy remains high), owners and operators must understand and focus on resident retention as an issue of paramount importance…particularly in an inflationary period where the costs of turning units have increased. One basic step in retaining residents is to focus on the fundamentals. The link to the article cited below addresses some of these fundamentals. They range from providing Wi-Fi to adding washers/dryers to units (…not sure I’d call this expensive upgrade a ‘fundamental’). Nonetheless, it’s worth spending a few minutes to read the article and consider what fundamentals may be applicable for your property.